Terms and Conditions
These Terms & Conditions govern the use of Sohar International Mobile Banking Application (“App”) for initiating account-to-account fund transfers with Oman, including:
- Transfers between accounts held at SIB (intra-bank transfers)
- Transfers to accounts held at other licensed banks in the Sultanate of Oman (inter-bank transfers)
- Transfers to accounts held at other licensed banks around the world
1. Promotional Fee Waiver
- All eligible transfers initiated via the App shall be exempt from applicable service fees for a period of twelve (12) months from the Effective Date.
- Additionally, earn extra reward points with every local payment or transfer on your credit card.
- The waiver applies exclusively to retail individual customers.
- Upon expiry of the promotional period, standard fees shall apply in accordance with SIB’s Schedule of Charges.
2. Rewards Points Incentive
- Customers holding an active SIB-issued credit card shall be entitled to ten (10) SIB Rewards Points per qualifying transfer executed via the App.
- Points shall be credited within 60 business days following transaction completion.
- This incentive is subject to the prevailing SIB Rewards Program Terms & Conditions.
3. Authentication and Security
- All transfers must be authenticated using secure login credentials, including but not limited to biometric verification, one-time passwords (OTP), or secure PIN.
- Customers are solely responsible for safeguarding their login credentials and device access.
- SIB shall not be held liable for unauthorized transactions resulting from customer negligence.
4. General Provisions
- These Terms & Conditions are governed by the laws and regulations of the Sultanate of Oman.
- SIB reserves the right to amend, suspend, or terminate this offer at its sole discretion, subject to prior notice.
- Use of the App constitutes acceptance of these Terms & Conditions.